Privacy Policy

The Final Straw

Last updated: 7 April 2026

The Final Straw (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, www.thefinalstraw.co.nz.

We comply with the New Zealand Privacy Act 2020.

1. Information we collect

We may collect personal information from you when you:

  • Contact us via a form on our website
  • Email or call us
  • Request a quote or make an enquiry
  • Interact with our website

The information we collect may include:

  • Your name
  • Email address
  • Phone number
  • Any information you choose to include in your message

We may also collect limited, non‑identifiable information such as:

  • IP address
  • Browser type
  • Pages visited on our website

This information is used for website analytics and performance monitoring.

2. How we use your information

We collect and use your personal information to:

  • Respond to enquiries and communications
  • Provide our services
  • Improve our website and customer experience
  • Meet any legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Sharing your information

We may share your information only when necessary, including with:

  • Trusted service providers (such as website hosting, email services, or analytics tools)
  • Legal or regulatory authorities if required by law

Any third parties we work with are required to handle your information securely and only for the purpose it was provided.

4. Cookies and analytics

Our website may use cookies or similar technologies to:

Improve your browsing experience and to understand how our website is used.

We may use third‑party services such as Google Analytics and advertising platforms that collect anonymous usage data, including pages visited and interactions on the site.

You can choose to disable cookies through your browser settings, however this may affect how the website function

5. Advertising and tracking

We may use online advertising platforms such as Google Ads and Meta (Facebook and Instagram) to promote our services.

These platforms may use cookies, pixels, or similar technologies to:

  • Show ads that are relevant to you
  • Measure the effectiveness of our advertising
  • Understand how visitors interact with our website

The information collected is generally anonymous and does not directly identify you. It may include details such as the pages you visit, actions taken on the website, and device or browser information.

You can control or opt out of personalised advertising by adjusting your browser settings or visiting:

https://adssettings.google.com

https://www.facebook.com/adpreferences

6. How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes using secure systems and limiting access to personal information where appropriate.

7. How long we keep your information

We only keep your personal information for as long as it is needed to fulfil the purpose it was collected for, or as required by law.

8. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of your personal information if it is incorrect

To make a request, please contact us using the details below.

9. Third‑party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Final Straw

Email: info@thefinalstraw.co.nz

Website: www.thefinalstraw.co.nz

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